Frequently asked questions about IT assessment

Find detailed answers to frequently asked questions about IT assessment. Get the insights you need for a thorough understanding of IT evaluation processes.

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General Questions

What is an IT assessment?

Our IT assessment is a no-obligation review of your current IT infrastructure. We will identify potential weaknesses and opportunities to improve your security, efficiency, and overall IT health. We will give you a comprehensive review of your current environment and present you with the findings.

What is included in the assessment?

During the assessment, we will analyze your network security, hardware and software, data backup procedures, and more. We'll provide a detailed report outlining our findings and recommendations.

Is there any cost for the assessment?

Yes, AJTC charges $500 for the IT assessment. If you decide to move forward with AJTC, that $500 charge will be credited to your first bill.

What happens after the assessment?

Once you receive the report, we will schedule a time to discuss the findings and answer any questions you may have. We can then discuss potential solutions and how we can help you achieve your IT goals.

Assessment Process

What information do I need to provide for the assessment?

We will require your site name, address, Fax number, Website information, primary point of contact with a list of your employees and their respective contact details. We will also require admin passwords for your server and or to install an assessment tool. We can assist with the communication if you have a current IT provider and need them to share that information.

How long does the assessment take?

The assessment itself takes minimal time from you. We may request access to your systems or ask you to fill out a brief questionnaire. The actual analysis takes some time on our end, and we'll provide a report within a specified timeframe.

Do I need to be available during the assessment?

Yes, it would be beneficial for you to be present in the case if questions come up.

Security and Privacy

How do you ensure the security of my data during the assessment?

At AJTC we take data security very seriously. We have robust security protocols in place to protect any information you provide during the assessment.

Will you share the assessment results with anyone else?

No, we will not share the assessment results with anyone outside of your company without your explicit consent.

What if I have questions after receiving the assessment report?

After the completion of the IT assessment, our team will reach out to discuss findings and make our team available for any questions you may have.

Am I obligated to purchase any services after the assessment?

No, you are under no obligation to purchase any services from us after the assessment. The assessment is designed to help you understand your current IT environment.