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Managed IT · Chicagoland

IT that runs quietly, so your business doesn't stop.

AJTC is the managed IT partner for growing businesses in Chicagoland and Greater Phoenix: helpdesk, cybersecurity, cloud and infrastructure from one dedicated team that answers fast and knows your business.

  • Since 2010 24/7 support
  • 4.8 72 Google reviews · Chicago
  • 4.7 26 Google reviews · Phoenix
AJTC technician on a support call at the Chicago service deskAJTC Phoenix technicians on support calls with Camelback Mountain in view

Trusted by teams at

  • Urban Farmer
  • Krates Eye Center
  • Budde Marketing Systems
  • Flow-Technics
  • BAS Health
  • HealthComp

What we do

Everything your business runs on, managed by one team.

One partner and one point of contact for the technology your people depend on every day.

Managed IT & Helpdesk

A dedicated team that answers fast, fixes it right and keeps everything patched and monitored.

  • Helpdesk & user support
  • Proactive maintenance
  • 24/7 monitoring & alerting
  • Vendor management
Learn more

Cybersecurity

Layered protection for your people, devices and data — without slowing anyone down.

  • Endpoint protection & EDR
  • Email filtering & anti-phishing
  • VPN & secure remote access
  • Security awareness training
Learn more

Backup & Disaster Recovery

Encrypted, multi-location backups you can actually restore from when it matters.

  • Encrypted off-site backups
  • Microsoft 365 backup
  • Recovery planning & testing
  • Business continuity
Learn more

Cloud & Microsoft 365

Migrate, secure and get more out of Microsoft 365, Azure and the cloud tools you already pay for.

  • Microsoft 365 setup & optimization
  • Cloud migrations
  • Identity & access management
  • Licensing reviews
Learn more

Infrastructure & Networking

Networks, hardware and cabling planned and installed to last — from one office to many.

  • Network design & Wi-Fi
  • Structured cabling
  • Hardware procurement
  • Project planning
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Business VoIP & Phone Systems

Cloud phone systems, desk phones and Teams calling, set up and supported by the same team as your IT.

  • Cloud phone systems
  • Desk phones & mobile apps
  • Microsoft Teams calling
  • Number porting & call flows
Learn more

Security Systems

Security cameras, card and mobile door access, and alarms, installed and managed with your network.

  • Video surveillance
  • Card & mobile door access
  • Intrusion alarms
  • Remote viewing & management
Learn more

IT Strategy & Optimization

Align technology with your business goals, streamline workflows and plan IT spending with confidence.

  • Technology roadmaps & budgeting
  • Process & workflow optimization
  • Business automation
  • Data analytics & reporting
Learn more

Software & Database Development

Custom applications, databases and integrations built around the way your business actually works.

  • Custom business applications
  • Database design & development
  • System integrations
  • Reporting & dashboards
Learn more

Why AJTC

The IT partner that feels like part of your company.

Big enough to cover every part of your IT, small enough that the person who helps you knows your name and your network.

Meet the team AJTC leadership team outside the Homer Glen headquartersAJTC Phoenix team meeting in the conference room

A team that already knows you

You get a dedicated team that learns your people, systems and quirks. No re-explaining your setup every time you call.

A real person, right away

Every request is acknowledged instantly and picked up by a technician, not left in a queue or bounced between call centers.

Process, not guesswork

Documented standards for onboarding, patching, security and changes, so your IT behaves the same way every day.

Security built in

Endpoint protection, email filtering, backups and user training come standard, not as surprise add-ons.

Over the last four years we have grown from 100 employees in one location to over 600 across multiple locations. AJTC's expertise and guidance allowed us to always be ready for rapid growth. They truly operate as an extension of our business, as if they were our own in-house IT department.

JKJohn KeigherUrban Farmer
"AJTC was instrumental in bringing our practice into the digital age… their expertise in servicing the medical industry has allowed them to understand the core needs and workflows of our business."
CFDr. Chris Farley Krates Eye Center
"As a small business we rely on AJTC to do what they are good at so we can do what we are good at."
Mike Carney Flow-Technics
"From on-site and remote support to custom software development and database management, AJTC has played a large role in our company's success and growth."
Mike Budde Jr. Budde Marketing Systems

Read more client reviews

Inside AJTC

Real engineers. Real equipment. Real accountability.

No offshore call center and no anonymous ticket queue. The people in these photos are the people who answer when you call.

AJTC team in a weekly client review meetingAJTC Phoenix team in a client review meeting
Weekly client reviews
AJTC front desk team member answering a call on a headsetAJTC Phoenix technician answering a call on a headset
Live call answering
AJTC engineer monitoring client systems across multiple screensAJTC engineer mapping out a project plan
Project planning

How it works

A calm, structured switch to better IT.

  1. 01

    Assess

    We review your network, devices, security and current IT spend, and give you a clear, prioritized picture.

  2. 02

    Onboard

    A structured transition: documentation, monitoring agents, security baselines and introductions to your team.

  3. 03

    Manage

    Day-to-day helpdesk, proactive maintenance and monitoring, handled by people who know your environment.

  4. 04

    Improve

    Regular technology reviews to retire what slows you down and plan what helps you grow.

Price-match guarantee

Paying too much for IT that underdelivers?

Send us your current IT bill. We'll match or beat it and lock that price in for up to 36 months, with faster support and real SLAs.

Compare my IT costs For qualifying businesses with 10+ employees.

Who we work with

Built for businesses where downtime costs real money.

From medical practices with compliance requirements to manufacturers running multiple sites, we support teams of 10 to several hundred people.

Explore industries
  • Healthcare & medical
  • Manufacturing & distribution
  • Professional services
  • Finance & insurance
  • Nonprofits
  • Multi-location businesses

Two offices, one team

Local IT support in Chicago and Phoenix.

On-site support from people nearby, backed by one shared helpdesk, toolset and set of standards.

FAQ

Questions we hear a lot.

Something else on your mind? Ask us directly.

What does managed IT include?

Helpdesk support for your users, proactive maintenance and patching, 24/7 monitoring, cybersecurity tools, backups and vendor management, for a predictable monthly price. We tailor the plan to your environment after an assessment.

Do you support businesses outside Chicago and Phoenix?

Yes. Our offices are in Homer Glen, IL and Phoenix, AZ, and we support clients throughout Chicagoland and the Greater Phoenix area on-site. Many services, including helpdesk, monitoring and Microsoft 365, are delivered remotely anywhere in the U.S.

How fast do you respond?

Requests are acknowledged immediately and a real technician picks them up. Urgent issues that stop work are prioritized ahead of everything else.

How hard is it to switch IT providers?

Less than most people expect. We run a structured onboarding: we document your environment, coordinate with your current provider and deploy our tools without disrupting your team.

Let's take a look at your IT.

A free, no-pressure assessment of your network, security and costs, with clear recommendations whether you work with us or not.