Are VoIP Services Right for Your Business?

In today's uncertain climate, it is more important than ever to apply reliable, cost-effective business solutions in your daily operations. Efficient and affordable solutions are especially critical when it comes to implementing business communications. Among the most important decisions a business will make is which telecommunications system is the best fit.

Hosted Voice over Internet Protocol (VoIP) is a modern version of business phone service which uses an internet-based connection rather than a landline connection. In this blog post, we'll explore some of the benefits of switching to a VoIP telephone system.

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Reduced Costs

Rather than using traditional phone lines, VoIP phone systems use IP networks to send messages. In this process, communication data is turned into packets and sent over the IP network. Using the internet to relay call data, rather than landlines, is a cheaper way to make local and long-distance calls.

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Quality Service and Mobility

VoIP services are easily transferrable should your business need to move to a new location. The need for the phone company to transfer phone numbers or services is eliminated since VoIP does not use physical landlines. The reliability of a VoIP system is unmatched by traditional phone systems and the quality of calls is richer and clearer.

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Feature-Rich Solutions

Small- and medium-sized businesses will realize the benefits of VoIP services with several advanced phone system features. These features include: Private Branch Exchange (PBX) capabilities, desk-to-desk calling, automated attendant systems, call routing, and even custom hold music. These features make it easy for businesses of any size to operate at the same level of a large enterprise.

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Efficient, Flexible Interaction

Making conference calls is easier with VoIP services. A VoIP phone system reduces the need for face-to-face meetings, saving businesses substantial amounts of time and money. Conference and video calls have never been easier, thanks in large part to VoIP phone systems.

Additionally, a VoIP phone system allows for flexibility in how and where calls are routed. If you are away from your desk phone, calls can be sent to your mobile phone or other device. This flexibility reduces the number of missed calls and helps you establish better communication and relationships with your customers.

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Making the Change

Making the decision to move to a VoIP phone system may seem overwhelming if your business does not have the resources or capacity to implement it. Partnering with an experienced MSP helps take the guesswork out of making the change and managing the system. Putting your trust in an MSP allows for easy and effective implementation of this cost-effective solution.

AJTC partners with 3CX, NexVortex, and Yealink to provide IT support services in the most reliable and cost-effective way. Our expert team has dedicated experience and knowledge in working with VoIP phone systems for businesses of all sizes. We are available to develop a customized VoIP phone solution for your business. Contact AJTC here or at 708.942.8200.